Payment and Cancellation Policies

Consultation Fees

  • Consultation fees are non-refundable, non-transferable, and cannot be applied to other services.
  • Consultations may be rescheduled once without charge, provided a three-working-day notice is given.

Quotes

  • Quotes are valid for 10 days after the consultation.

Discounts

  • Discounts for combined packages do not apply to individual procedures if the package is split.

Revisions

  • Revision fees are determined on a case-by-case basis. If the surgeon’s fee is waived, anesthesia and operating room (OR) fees still apply.
  • Revisions are only discounted within the first year after the procedure.

Fees

  • A 3.99% fee applies to all credit card payments.
  • A 1.2% fee applies to ACH check transactions requiring ACH verification.

Not Included

  • Blood tests, imaging/workups, prescriptions, garments, laboratory/pathology fees, postoperative supplies, revisions, additional procedures, or hospital fees incurred after surgery (if required).

Deposits

  • The deposit is 30% of your total fee and is non-refundable.
  • Your quoted price is valid for four months from the date of the quote.

Securing Your Surgery Date

  • Your procedure date will be secured only when the full payment is made. Partial payments do not guarantee a surgery date.

Cancellations

  • Surgery cancellations will result in the loss of the deposit.
  • Cancellations within 14 days of surgery will result in a 50% refund of the total quoted price.
  • Cancellations within seven days of surgery may result in a 70% refund of the total quoted price, as the facility will have allocated staff, room, and doctors for the procedure.

Follow-Up Appointments

  • Missed or no-show follow-up appointments will incur a $250 fee.

Post-operative Office Visits

  • Post-operative office visits are included in the surgery cost for only the first three months.
  • After three months, office visits will be charged at $250 per visit.

Rescheduling

  • Rescheduling more than four weeks before your scheduled surgery will incur a $500 fee.
  • Rescheduling between one and four weeks before your scheduled surgery will incur a $1,000 fee.
  • Rescheduling less than one week before your scheduled surgery will result in a fee of 30% of the total fee or $2,500, whichever is greater.